REFUND POLICY: All sales are final, no refunds, credits or exchanges. All shows are 21 and over, 18 years of age with parent or legal guardian. VIP/FRONT ROW SEATS WILL ONLY BE HELD ONLY UNTIL 15 MINUTES BEFORE SHOWTIME. If you arrive after this, without having called to notify us that you are going to be late, your front row table will be filled with guests who arrive on time. IF YOU ARE A PARTY GREATER THAN 4 PEOPLE AND YOU HAVE NOT PURCHASED YOUR TICKETS IN 1 GROUP PLEASE CALL KRACKPOTS COMEDY CLUB AT 330.809.0360, SO WE CAN KNOW AHEAD OF TIME AND HAVE A TABLE READY FOR YOUR PARTY. CHECK IN: Email confirmation is required to check in. No video recording is permitted. Lineup is subject to change. Management reserves the right to prevent customers from entering the facility who they deem disruptive or dangerous to other patrons. PRIVACY POLICY: We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. SECURITY POLICY: Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.